Altima Telecom is now offering our customers access to a great self-help app called RouteThis Helps. RouteThis Helps can assist you diagnose and troubleshoot any WiFi or connectivity difficulties you are experiencing in the network within minutes.
Download the free RouteThis Helps app onto your phone or tablet from the
Google Play or App Store.
Once installed, open the app and click BEGIN.
You will then be asked to enter a code.
Please use the code: ALTM.
Stand next to your router with your phone and select Network Scan to start the diagnosis.
Our Technical Support team is available 8:00 AM - 9:00 PM (EST), Monday through Sunday. Please click here for our contact details.
Each scan you run will produce a unique code in the top right of the app’s screen which you should provide to us for further troubleshooting purposes. Make sure to tell our representative on the phone or via chat that you have run a scan, and share your key with them.
Such an affordable and great service!
The price is awesome. I couldn't ask for a better internet price and service.
I have been with Altima Telecom for 6 years,and happy to do business with them.
Very helpful and explained the breakdown of my bill. I really recommend this service.
Switching to Altima is the best decision. The service is great and it saves me money.
Happy with the internet just installed. Superior to my former provider and at a great price.
I am a new customer and the specialist who assisted me for the first time went an extra mile to answer all of my questions. It was great customer service.
Get updates on tech tips, contests, deals and more!
